FOR ASSISTED LIVING, HOME HEALTH AND GERIATRIC CARE
A weekly conversation for every resident, and a note back for the staff.
Our Stories is a patient AI companion that phones the people in your care for unhurried conversations about their lives, remembers every call, and tells your staff how they were. Thirty minutes a week per resident that nobody on a shift has to find.
“I slept badly again, but Ruth came by on Sunday with the grandchildren…”
THE PROBLEM, IN YOUR WORDS
Nobody on a shift has thirty unhurried minutes a week for each resident to simply be listened to.
The activities calendar covers the group; the one-to-one conversation is the first thing to go when a caregiver calls in sick. The residents feel it, and so does the paperwork: the state asks you to know each resident's mental condition and social factors and to notice when they change; the agency asks the nurse to screen for mood and isolation at every assessment. Both are measured at a visit, once, by someone in a hurry.
WHAT YOU GET
The conversation, and what it tells you.
The companion calls at the agreed time on the resident's own line, is patient, remembers every call, and always says it is an AI. No device, no app, nothing to learn.
How they were — mood, energy, sleep, appetite, pain, mobility, medication, company — in their own words, and any health concern said in passing. A longitudinal signal between visits, written by someone who was not in a hurry.
When the companion's second reader hears distress or an emergency, the staff member you named is told at once, with the same ten-minute escalation the families get. That person can read the conversations; nobody else at your organisation can.
The appraisal asks for mental condition and social factors; the recertification asks for a mood screen and a social-isolation item. The life story and the wellbeing history are that, kept current. Our Stories completes and signs no form: your clinician does, with more to go on.
Any member of staff can ask for a short portrait: how to address them, their pace, what they enjoy talking about and what to avoid — with none of the memories themselves. Those stay in the family circle.
The calls become a first-person memoir the family receives. Families choose facilities; a facility that hands a daughter her mother's stories in her mother's words is remembered.
WHAT IT COSTS
Fifty dollars a resident a month, during the pilot.
Up to two calls a week, the console, the notes and the alerts. Against the thirty minutes a week of staff time the conversation replaces, and against a resident's monthly fee, it is a rounding error. The keepsake — the printed memoir and its recording — is a separate line the family or the organisation chooses to buy; the calls themselves are the free part for every family. Any cost is explained before anyone chooses to continue.
THE LIMITS, SAID FIRST
Not a substitute for a caregiver, not on the line between calls. Each resident agrees for themselves, by a text from their own mobile or by a spoken yes on a call they place from their own line, and can stop in a word. The number must ring the resident directly: no shared handset, no switchboard. The transcripts and the memoir stay in the family circle; what reaches your organisation is agreed to separately and can be refused while the calls go on. Nothing anyone says reaches a training set. Read the privacy policy.